Court procedures are complicated. Attorneys and judges are specially trained in legal procedure and practice it every day. However, most people who appear in court have never done so before and are unfamiliar with the procedure. Many litigants, especially those without attorney representation (pro se litigants), feel as if the judicial system lacks transparency, accessibility, and clarity, and often perpetuates biases against racial and ethnic minorities and those with low income. Clerks, court staff, jurists, and judges must stay informed of these issues and find solutions to ensure fair and equal access to the judicial system to everyone. This concept is referred to as “procedural fairness” or “procedural justice.”